FAQS - Otto's Market Townsville
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Frequently Asked Questions

there’s always a lot happening at otto’s market, so chances are
you might be wondering about a few things.
here is some information that might help you out when preparing
for your next visit to otto’s market precinct or otto’s market warrina.

Are dogs allowed at Otto’s Market?
We love doggos and welcome their presence at Otto’s Market Warrina and Otto’s Market Precinct! You are free to bring dogs into the common/arcade areas at both centres, however they are restricted from entering any of the stores or outlets and must be on a lead at all times. Please don’t be surprised if our staff ask you for a pat!


Are you wheelchair accessible?
Yes, both sites allow for wheelchair access, with disabled parking available. Please note that our arcade areas can be a tight squeeze during peak periods due to the number of visitors we host during these times.


What time does breakfast finish and lunch start? Do you offer an all day food menu?
Our breakfast and lunch services vary between our centres. Please visit our Kitchen and Cafe pages for up-to-date info (including menus). At the moment we do not offer an all-day menu out of our kitchen (keep watching this space), but our grab and go selection is available daily until sold out.


Are you licensed?
Yes, Otto’s Market Precinct and Otto’s Market Warrina are licensed. Alcoholic beverages are available from our licensed Drinkery from 10am daily until close. BYO is not permitted and all alcohol is to be consumed in the designated areas. Service is restricted to those over the age of 18, and as we practice and encourage the responsible sale and consumption of alcohol, our staff will ask for ID if you look under 25.


Can I see a menu?
We have a number of food offerings across our vast marketplace and as such, have a number of menus to choose from. To view the menus, visit our individual marketplace pages. You can click here to start.


Do you cater for those with food intolerances or allergies?
Otto’s Market is aware of the challenges of food allergy sufferers. However, we are unable to guarantee an allergen free environment in our kitchens and the products we supply. Gluten, peanuts, tree nuts, eggs, milk, wheat, fish, shellfish and other potential allergens may be present in the food and beverages we supply. Due to our large production area in our bakery and kitchen, we at no time, guarantee there will be no cross contamination with gluten products. As such, no product produced in-house at Otto’s can be considered gluten free.


Can I make a booking?
We don’t accept formal table bookings at Otto’s Market Warrina or Otto’s Market Precinct at this time. Just head on in whenever you are ready and grab the best table you can find.


Can I book a space at Otto’s Market for my next function?
Our event space, Otto’s Alley (located at Otto’s Market Warrina is available for private functions. To make an enquiry, please email marketing@ottosmarket.com.au. Minimum spend, catering specifications and guest numbers apply.


May I consume food from your neighbouring vendors in your arcades?
Absolutely! Otto’s Market Warrina and Otto’s Market Precinct are collaborative spaces and our arcades are happily shared with those of our neighbours. Grab a bite to eat from any of our neighbouring tenants and you are welcome to consume it anywhere in our common areas.


Are your products available for wholesale?
Yes, they are. Many local businesses utilise our bakery and Meat Market products and our exclusive Monsooned Malabar Espresso blend is available for wholesale too. To enquire, please contact Otto’s Services on 0408 778 784.


I run a business and am looking for a new space to trade. Where may I direct a leasing enquiry?
We are always looking for new businesses to join us at Otto’s Market Precinct and Ottos Market Warrina. For enquiries, please call Otto’s Services on 0408 778 784, or email opportunity@ottosmarket.com.au.


Otto’s looks like an awesome place to work! Who do I send my resume to?
We are always on the lookout for the best talent around to add to our team. To view our current vacancies, head to our Careers page by clicking here. All the information you need in order to apply will be outlined within each job description.


I have a charity request, who can I ask about sponsorship?
We receive a considerable number of requests and proposals each year from both charitable and non-charitable entities, and while we would love to be in a position to support each and every one, this just isn’t possible due to limited resources and preceding or ongoing commitments to other causes. We appreciate the importance of each local cause presented to us, so please send your enquiry to marketing@ottosmarket.com.au. If we aren’t already fully committed, we are more than happy to look at how we can help.


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